Care Home Advocacy Service

Age UK Norfolk′s Care Home Advocacy Service provides independent advocates to help older people living in a care home. We will provide a flexible service which meets the needs of residents in care homes resolving issues of concern.

 

 

What do we do?

• we will provide an Advocacy Service that is free of charge and confidential.
• we will help you to find information, discover what your options might be and discuss these with you.
• we will respect your point of view and ensure that we present your views.
• we will take time to listen to you and discover your views and wishes.
• we will work with you and help you to tackle your problems.

 

Who can refer to the Service?

• care home residents
• relative/friend
• health or social care professional
• care home/carer
• voluntary agencies.

If you are making a referral on someone else's behalf, it is essential that you have their permission to do so.

 

 

Volunteering

Can you spare a few hours a week? Would you like to become a volunteer Advocate?

Could you provide independent support to older people, obtaining information and offer practical help as appropriate to an older person living in a care home?

If you would like to find out more, please telephone us on 01603 787111 or email acn@acnorfolk.org.uk

 

 

 

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